I’ve just reluctantly filed a Jira issue on something fairly trivial, but something that’s not working correctly for me. I say reluctantly because I still find the changes to the Jira in September, extremely disappointing. I actually pondered whether to both filing a report because the whole process is now so disappointing. The only real improvement I see is that it’s now easier to report an issue because they’re mostly filed under the Bug report project but beyond that, it’s an unsatisfactory experience.
One area where it is partcularly disappointing is that you no longer even get feedback on your report that the issue has been fixed, to quote the September blog post:
“Once a Bug reaches the “Accepted” or “Closed” status, it will not be updated. You can watch the Release Notes to see when and if a fix has been released for your issue.”
I’m sorry, but that’s a really poor approach to something which is a two way street, people take time out to report an issue, they should certainly be alerted that a fix has been released from their initial report, to not do so is really poor form and is one of the issues that caused me to ponder whether or not I should bother reporting the current issue I’ve observed.
