Linden Lab have announced that they are now offering A New Way To Share Your Suggestions For Second Life. “The Tier Is Too Damn High!” will probably not receive much of a response. The blog post opens with :
What’s the one thing Linden Lab could do that would have the biggest impact on further improving your Second Life experience?
Whether your suggestion is small or large, Linden Lab will welcome the feedback. I’m pretty sure we used to do this with a new feature suggestion on the Jira and in a galaxy far far away, on the Second Life forums. However attempts by Linden Lab to receive feedback from their community are most definitely welcome.
The new way of submitting feedback is to go to the feedback and suggestions section of the Second Life website. There, after logging in, you will be presented with a fairly simple form that informs you not to use this form for support requests.
Please note: this form is intended for suggestions, not support requests, bug reports, and other inquiries.
If you are trying to get in touch for a different purpose, below are links to the most appropriate resources.
Support and Downloads: Second Life Support Portal Bug Reports: JIRA
There’s a helpful dropdown on the form to help you categorise your suggestions and feedback. “The Tier Is Too Damn High!” isn’t there, but land is. In all seriousness, unless you’ve got a bloody good plan on how Linden Lab can lower tier and keep revenue stable, “The Tier is Too Damn High!” isn’t going to get very far. The Maths simply doesn’t add up for the idea that a reduction in tier cost would see an equivalent increase in demand and I say that as someone who very much believes that “The Tier Is Too Damn High!“. There’s no easy answer to that one, it involves Linden Lab being able to create more revenue streams.
I’m sure people will have many good suggestions for Linden Lab but prepare yourself for disappointment in many areas because Linden Lab simply won’t be able to implement all of your suggestions but the very fact that they are seeking feedback is most definitely encouraging.
There are lots and lots of ideas out there that can improve the Second Life experience, some big, some small, don’t be shy but at the same time, don’t be too excited either. Patience young Padawans, patience.
Someone did calculate that at the current loss rate Linden Lab will get destroyed within a certain amount of time. Now they are in panic mode.
Scaring customers away
Making customers feel unwelcome
Mocking customers
Ignoring customers
Overcharging customers
Abusing customers
Calling customers names such as Whackadoodle
Cheating customers
Telling lies to customers
Ignoring customer concerns
Using predatory business practises on customers
The list goes on and on, I can do this the entire day and I still have more to write.
Ow yes, here is another one
Telling customers you are building a competing product that will render customers their current investments worthless. Now that is a good one.