Linden Lab Ask For Help To Improve Second Life With Inventory Loss Survey

Linden Lab are asking for residents to help improve Second Life with an Inventory loss survey. The survey is in relation to inventory loss in the last 12 months and consists of a maximum of seven questions which are answered via a radio button or choice box with multiple choice answers. There’s an option to provide more details via a text box and for you to provide an email address and account name if you agree to be contacted by Linden Lab should they have further questions for you.

The blog post, like the survey, is short :

As we continue to improve Second Life, we’re looking into the issue of inventory loss. If you have experienced some form of inventory loss in the past 12 months – whether partial (such as a single object or subfolder), or full – please take a moment to share your answers via this quick survey.

Your answers will help provide our engineering team with information that will assist them as they make improvements to Second Life.

We greatly appreciate your time and want to thank you for responding to the survey.

I won’t go into the details of exactly what the questions are, but they aren’t difficult to answer.

Inventory loss in Second Life has long been a thorny issue but it’s fair for Linden Lab to be asking about inventory loss in the last twelve months as changes to the way inventory is handled have been made over time, so age old inventory loss reports aren’t exactly helpful right now.

Linden Lab continue to improve their communications with blog posts and surveys like this. This makes residents feel that it is worth taking the time to provide feedback, rather than feeling they are never listened to.

Personally, I don’t think I’ve ever experienced much inventory loss in Second Life, but then again, my inventory did get to some pretty silly levels at some point, so I may not have noticed. Losing items on parcels that magically vanished has been a bigger issue for me.

If inventory loss isn’t a concern for you, but you would like to submit other concerns or ideas to Linden Lab, then you can do so via the Jira or the Suggestion Form.


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