Common Sense Required Regarding Incorrect Category Decisions

There have been numerous reports of merchants being bemused as to why their item listing is removed from the marketplace for being in the wrong category. Sometimes it’s clearly an issue that the item is in the wrong category and sometimes it’s not so clear.

The Dwarfins Marketplace store has suffered a blow due to Dwarfins food being removed from the Marketplace due to it being deemed to be in the wrong category, the wrong category in this case being breedables. This is a rather odd move being as the breedables category has food for Meeroos, Amaretto Horses and Ozimals.

However it should be noted that Fennux  and Snuffles food can be found in Animals/Animals & Pet Supplies/Animals Feed & Water Supplies. This sort of inconsistency is not helpful and really there should be some common sense applied in these situations. The Animals & Pet Supplies category is not suitable for Dwarfins items, being as they aren’t pets and as breedable animals do not belong in the animals category in the first place, it seems silly for Linden Lab to agree with whomever flagged Dwarfins food.

Now it has long been suspected that Linden Lab only respond to flagged items, they are not proactive, they probably don’t have the time to be proactive but a cursory glance at the breedables category shows breedable food items in that category, ergo breedable food should be left there.

What this really does is give some creators of breedables an unfair marketing advantage, because as I said, their breedable food is on the first page of the breedables category, giving those creators brand awareness advantage. The argument that those other creators haven’t been reported is a very weak one when it’s so easy to see what sort of items already exist in the breedables category and it’s also a very weak argument when you consider that these items are related to breedables, they won’t function without these items.

The sensible answer here is to create sub-categories under breedables for food and accessories, that means breedables and related items are in the correct category. In the meantime, Linden Lab should restore Dwarfins Food and any other breedable food to the breedables category, the glaring inconsistency here is not something that should be encouraged.


5 Replies to “Common Sense Required Regarding Incorrect Category Decisions”

    1. I would not have thought so, people submit support tickets in these cases. Linden Lab asked for suggestions on new categories a few months ago and breedables was a new category, it seems the breedable folk and Linden Lab both missed the issue of breedable accessories.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Follow

Get the latest posts delivered to your mailbox: