Dec 152014
 

I’ve mentioned this before but here we go again. Second Life could do with more ways for people to share information about events, places and sims by allowing people to easily embed that information into blog posts.

Flickr allows you to embed or copy the code of a picture easily so that you can included it in a blog post :

Cracked Mirror

YouTube makes it easy for you to share or embed videos :

These quick and easy ways of sharing content from social media sites help to not only promote your own content, they help to promote the brand of the platform you publish on. Second Life is a little lacking in this area when it comes to sharing content from Second Life on blogs. Let’s look at some more social media examples.

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Oct 022014
 

Hamlet Au over at New World Notes has an interesting blog post about Facebook’s real name policy : Facebook Apologizes & Tweaks Real Name Policy to Better Support LGBT Community — But Avatar Community Should Stick With Fan Pages.The issue revolves around drag queens who had been using names they had long been known as, such as Lady Roma or Lil Miss Hot Mess. The story will be familiar for many Second Life users because it has been played out many times before with regards to the Second Life community.

Hamlet’s post links to an official apology from Facebook by Facebook’s Chris Cox and the apology is quite a mixed mess of strange claims but it does explain what happened :

The way this happened took us off guard. An individual on Facebook decided to report several hundred of these accounts as fake. These reports were among the several hundred thousand fake name reports we process every single week, 99 percent of which are bad actors doing bad things: impersonation, bullying, trolling, domestic violence, scams, hate speech, and more — so we didn’t notice the pattern. The process we follow has been to ask the flagged accounts to verify they are using real names by submitting some form of ID — gym membership, library card, or piece of mail. We’ve had this policy for over 10 years, and until recently it’s done a good job of creating a safe community without inadvertently harming groups like what happened here.

I don’t really know where to start with this. How something that happens regularly took them off guard remains a mystery. This happens on a pretty regular basis to Second Life users who use Facebook against their terms of service. That’s important to remember by the way because whereas I have a certain amount of sympathy for people who want to use a pseudonym, it is against Facebook’s TOS. The part about bullying, trolling, domestic violence, scams hate speech and more has actually been used by people on the other side of the Nym Wars argument as a position to argue against the enforced use of real names in social networking. There are risks associated with using a real name in social networking and those risks are very real.

However what’s odd here is that Facebook are almost implying that the person reporting the accounts was a bad actor, whereas they may have been spiteful in whom they reported, they were actually following Facebook’s rules of engagement when reporting them. Names such as Sister Roma do not comply with Facebook’s official policy … or do they? Chris Cox went on to make what I see as a very odd claim :

Our policy has never been to require everyone on Facebook to use their legal name. The spirit of our policy is that everyone on Facebook uses the authentic name they use in real life. For Sister Roma, that’s Sister Roma. For Lil Miss Hot Mess, that’s Lil Miss Hot Mess. Part of what’s been so difficult about this conversation is that we support both of these individuals, and so many others affected by this, completely and utterly in how they use Facebook.

This is an odd claim to say the least. Facebook’s policy has at times even went as far as asking someone to send in their ID when they suspected he wasn’t who he claimed to be. Upon seeing his ID Facebook changed his name to his official ID name, not the name he is commonly known as. The person in question was Salman Rushdie. However Salman is his middle name and as explained in a report in The Guardian back in 2011, Facebook changed his name initially :

Rushdie became embroiled in a battle with the social networking website after his account was deactivated for breaching its strict real name policy. Facebook claimed that Rushdie, who refers to himself by his middle name, Salman, was an imposter.

The author had to send a photograph of his passport to the security team to prove his identity, but when his account was reinstated he found his name had been changed to Ahmed – the first name on his passport.

Salman Rushdie won his battle with Facebook, largely thanks to using Twitter to ridicule the company but that experience does not tie in with the claims of Chris Cox regarding the nature of Facebook’s policy and nor does it tie in with Facebook’s terms which state :

Facebook users provide their real names and information, and we need your help to keep it that way.

Facebook appear to be making it up as they go along but let’s bear with them for a little bit longer. Chris Cox then defends the real name policy and claims it helps to avoid bullying etc. this remains open to debate but there does seem to be an inkling of progress being made on Facebook’s part.

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Sep 192014
 

Episode 37 Of The Drax Files Radio Hour has a main feature this week regarding virtual therapy with an interview with Dr Tammy Fletcher. There’s also discussion of some hot topics such as Innsmouth,

However the episode opens with an excellent interview with Jeska Dzwigalski (AKA Jeska Linden), regarding the late Joe Miller with whom Jeska was a work colleague. Jeska talks of the introduction of voice in Second Life as well as talking about how passionate Joe was about Second Life. This is an excellent perspective of the contribution Joe made to Second Life and is well worth listening to. Jeska left Linden Lab quite a while ago now but she’s still a well known and liked name. She also runs a pretty cool site : Geeks With Drinks. Jeska earns extra kudos for knowing the difference between Whisky and Whiskey.

The episode also touch upon a subject close to my heart, Facebook’s absurd real names policy. This time they are mainly talking about drag Queens petitioning Facebook to change their real name policy and allow people to use stage names. Facebook’s real name policy is simply absurd, a name people known as is a far better policy. I’m tired of trying to encourage Linden Lab to embrace Google + now that they allow people to use any name they want to. Facebook has reach, Google + currently has far better ethics in this area.

They talk about many more issues including the High Fidelity Alpha users and a revelation that Draxtor Despres may well be entering High Fidelity for a special broadcast, with a special Draxtor Despres avatar. I hope they realise the perils Of Draxtor’s long hair! This may be more challenging than Rock, Paper, Scissors which they have been having fun with over at High Fidelity.

However the main feature is a fascinating interview with Dr Tammy Fletcher. Dr Fletcher talks about therapy within Second Life. This is a fascinating interview because a lot of people will think that any sort of therapy within Second Life will be artificial, ran by charlatans and not worthwhile.

Yet Dr Fletcher explains not only how therapy in Second Life can be useful and valid, she also explains why Second Life can highlight issues that are specific to spending too much time in Second Life, or using alts, or associated drama and how these are real and not virtual issues.

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Aug 282014
 

I’ve recently suggested that Second Life Should Cut The Facebook Cord due to the fact that Facebook is not Second Life avatar friendly. Back in July I suggested that Linden Lab Should Embrace Google+. This was based on the fact that Google + had changed their naming policy to one where people can now use any name they like. Prior to that Google + required you to use a name you were known as, which did allow Second Life avatars to have a presence of sorts, but was still a grey area. There’s no real grey area with Facebook, they want people to use their real name only for accounts.

A good way for Linden Lab to encourage people to embrace the better fit of Google + would be for them to include their Google + page in their connect with us or follow us sections on their website. The Google + page isn’t as popular as the official Facebook page but has had over 4 million views, which is none too shabby.

However like Second Life in virtual world terms, Facebook is where it’s at in terms of social networking. Personally I’m not a fan, I mean I’m really really not a fan. However I do have a Facebook Page. Why do I have a Facebook page? Well because it’s not a breach of Facebook’s terms of service to do so, whereas using my Second Life name as a Facebook account is a breach of the Facebook TOS.

Many Second Life users have tried to use Facebook under their Second Life name and many have found themselves having their accounts deleted, due to that TOS breach. So if you absolutely must use Facebook with your Second Life name, then create a Facebook page for your avatar.

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Aug 172014
 

Facebook has never been a good fit for Second Life users, whereas other social networks such as Twitter and now Google + have no objection to people having accounts with their Second Life names, Facebook has stuck rigidly to it’s real name policy. Obviously this policy is somewhat flawed in as much as there’s no real authentication of those real names, but it remains a poor fit.

Yes there are plenty of people who are happy to use their real name Facebook accounts and link them to their Second Life accounts, but it remains a Second Life unfriendly domain. Now comes news that Facebook have donated $10,000 to a politician who is fighting gay marriage.

Facebook made the donation in May to Utah attorney general Sean Reyes and have defended their decision, in a statement to the Huffington Post they said :

Facebook has a strong record on LGBT issues and that will not change, but we make decisions about which candidates to support based on the entire portfolio of issues important to our business, not just one. A contribution to a candidate does not mean that we agree with every policy or position that candidate takes. We made this donation for the same reason we’ve donated to Attorneys General on the opposite side of this issue — because they are committed to fostering innovation and an open Internet.

There is some merit in that statement, many of us will vote for political parties with whom we disagree with on certain issues. However gay marriage is quite a big ticket item to be overlooking in favour of a so called open internet. Facebook’s defence of their support is extremely mealy mouthed and does them very little credit.

However the wider point is that Linden Lab should be promoting Second Life on networks that are more Second Life friendly than Facebook. Indeed Linden Lab have their own outlets such as the blog and Second Life profiles in which they should be communicating with Second Life users.

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Jul 162014
 

The big news of course is the change of the Second Life Terms of Service, particularly the section regarding user generated content in section 2.3 : Updates to Section 2.3 of the Terms of Service. However I already have plans for blog posts today so that’s going to have to wait!

Instead I’m going to take a look at a positive change Google+ have announced that users will now be able to use any name they like on the service .. as long as it’s a first name last name combination, isn’t full of profanity and isn’t an obvious attempt to impersonate someone else. The post states :

Over the years, as Google+ grew and its community became established, we steadily opened up this policy, from allowing +Page owners to use any name of their choosing to letting YouTube users bring their usernames into Google+. Today, we are taking the last step: there are no more restrictions on what name you can use.

This is a very sensible move, albeit a few years late but it also provides the creators of virtual worlds, such as Linden Lab, a platform on which they can advertise their wares and their users can engage with them, without fear of having their accounts deleted for running foul of a real name policy, such as Facebook have.

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Jun 182014
 

In my previous blog post I bemoaned the fact that Linden Lab’s SL11B competition was exclusive to Facebook. Pete Linden (AKA Gray Of The Lab from San Francisco) has very kindly explained some of the reasoning behind the decision, and he didn’t even use the telegram system to send the message :

We realize that a number of Second Life users have reservations about using Facebook and other platforms. In this case, we chose to run the contest through our Facebook page simply because we have a tool on our page that facilitates running a contest with all of the legal stuff (technical term) we need in place to run something like this, and we thought it would be of interest to the more than 366,000 followers of the official Second Life page. Our aim certainly isn’t to discourage participation, and we’ll certainly explore alternative ways to run similar contests in the future.

I’ve commented elsewhere that I don’t actually object to Linden Lab running competitions exclusively on Facebook, I just don’t think that a birthday competition should be exclusive to Facebook. However I went through all that in my previous post, so it’s probably best not to go over that ground again.

Now to be fair to The Lab here, there are legal issues surrounding competitions and submissions. This is why there are a few Second Life group pools on Flickr. An official one was setup because the other main one, didn’t quite give Linden Lab the terms and conditions that they wanted for their promotional aims. This was the right thing to do for all parties involved in the Flickr pools.

Facebook offers the facilities for LL to run a competition easily, we can agree or disagree with their decision to use Facebook but there is some logic in this decision.

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Jun 172014
 

Linden Lab have been doing a lot right lately in terms of community engagement and they deserve much credit for that. However it is inevitable that at some point they’re going to miss the mark at some point and so it turns out with Second Life’s 11th Birthday: Celebrating Your Second Life L$10,000 Contest.

A 10,000 Linden Dollar prize is not bad for a snapshot contest, but there’s a hitch and the hitch comes with the method of entry :

Participation is easy – submit your celebratory snapshots from inworld to the contest page on our Official Second Life Facebook Page. Click the contest tab, review the contest information and rules and start sharing. This year you will be able to submit up to one snapshot a day for the duration of the contest. Full rules, submission and voting dates, and details are all on the Facebook page.

Facebook, really? I’ve made no secret in the past that I’m not a big fan of Facebook. This is largely due to their absurd policies regarding pseudonyms and that really gets emphasised here because people who know others by their Second Life username may not know them by their real name, and why should they? They are different circles.

Facebook has a history of deleting accounts that use their Second Life user name, as Hamlet Au over at New World Notes reported back in May 2011. This is Facebook’s call as using your Second Life account name as a Facebook account (rather than Facebook page) is a breach of the Facebook TOS. No real argument from me about that, Facebook’s rules. Personally I think it’s a silly rule that dilutes social networking opportunities, but it’s Facebook’s call to do this.

Facebook can play a part in promoting a platform and I don’t blame Linden Lab for embracing Facebook, promoting Second Life on non Second Life properties is a very sensible idea but it’s really not the place to be running a community wide 11th birthday competition.

Linden Lab could allow entries on my Second Life or their Flickr page (you have to be signed in to Flickr to view that for some reason), or their own forums, Tumblr,  Google + too. Hey they may even want to allow entries on Facebook, but it should not be the only place to enter the contest.

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Mar 292014
 

Bopete Yossarian has started a thread over at SLUniverse to discuss an article that appeared this week on Gamasutra : Why Facebook should buy Linden Lab. The article is posted by a community member called Nick Harris, rather than a regular member of the Gamasutra staff, the opinions in the article are therefore not the opinions of Gamasutra or its parent company.

The article doesn’t really delve into the reasons why Nick Harris thinks this is a good idea, which sort of undermines the article. However the idea is an interesting one, so is the idea that Microsoft or Yahoo! should buy Linden Lab. The ideas are interesting in terms of discussion but generally lack any real meat on the bones.

The article also falls into the trap of saying :

Facebook have tried to retain its dominance through simple critical mass, if that is where everyone is, if you have to join Facebook to not miss out on invites to your friend’s impromptu parties then their hope is that you will and you won’t mind the data mining they do on you for market research and the targeted advertising. You aren’t in a position to complain, really, as it is a service they are providing to you for free.

This is a pet peeve of mine. Facebook is not free, it’s an exchange of resources. They provide the service, users provide the content, Facebook then realise value from said content. Although there’s no money exchanging hands in terms of basic usage of Facebook, there is a trade of content for service. However that aside, the author really doesn’t make much of a case for Facebook to buy Second Life :

Not only is this primarily a social nexus like Facebook (a place where you can project whatever version of yourself you choose others to see, either using a younger image of yourself, or making an effort to dress up for the photo when you are actually a slob in real life, or use someone else’s image entirely out of low esteem, or some catfish scam), but you are encouraged to create an escapist alter ego through which to indulge your fantasies, to travel without time, cost, or hassle to “see the sights”, to meet new people who share your interests unrestricted by enormous geographical separation.

Whereas I can see to a degree what he’s trying to get at, he seems to be missing a gaping point about the differences between Second Life and Facebook.

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