Jira – Page 4 – Ciaran Laval

November 13, 2012

LL Launch Marketplace Category Contest

So LL have announced a competition to give feedback on the new proposed Marketplace categories, via a survey in order to win the prize of 2,489 Linden dollars you will need to get creative with suggestions for the female skins sub-categories. There will be five winners and the winning prize can pay for a month long front page Marketplace enhancement.

There are rules and regulations to be aware of, as there should be with any reputable contest! I think the thing to appreciate here is that the Marketplace team are responding, this isn’t how I’d like to see them respond to issues and as Inara Pey points out in her blog post on a recent announcement that meetings with merchants aren’t on the horizon, the marketplace team aren’t exactly winning friends and influencing people with their communications strategy.

However the competition is here for those who want to have a say about the proposed categories and a competition adds a bit of fun to the process as well as bringing some engagement to interested parties.

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November 9, 2012

This Jira Message Is Wrong!

This the message one sees when they try and look at someone else’s bug report in the new and improved Jira. There is of course temptation to contact the Jira administrators that this message is wrong, and surely they know it’s wrong, it’s certainly wrong headed, but as it’s an intended consequence of Jira 2 – Electric Boogaloo, complaints are likely to fall on deaf ears.

There’s a thread over on the official forum, entitled : New Jira System Worhless. The new Jira system is not worthless, it’s a big backward step for end users who were used to the old Jira system, worthless is too strong, it’s just a bit rubbish for those who knew how to search the Jira and look for results. Howevere there are many valid points within that thread.

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March 13, 2012March 13, 2012

LL To Fix Offline Delivery Issue?

I’m getting too old for this all day drinking malarkey, after a weekend of excess I feel like I am running on empty. Don’t drink alcohol kids, it’s not good for you! Anyway, the show must go on. Today’s episode looks at the new proposal for Received Items functionality. Inara Pey has a good post about it, which you can read here. There’s also a thread in the official forums, which you can read here. The feedback is still very meh and I still have concerns about the whole issue but there is one striking part to this new proposal:

“We are aware of the concern with sending all items to the root of the Received Items folder. Some of you suggested that if we fixed the offline delivery problem, you would be amenable to the Received Items folder. So that is what we are going to do. Objects will be sent to the Received Items folder EVEN WHEN THE RESIDENT IS OFFLINE and the Resident will be notified via IM. The objects will be sent even if the IM fails to deliver because of the IM cap.”

Wait wait, they’re going to fix the offline delivery issue? This is a big fix, but it seems to be being overlooked.

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February 11, 2011February 11, 2011

The Jira Voting Charade

The blog post on improved communications, also had information regarding the Jira , they encourage people to use the Jira, they’re removing voting from the Jira. Encouraging people to use the Jira is good, although I remain unconvinced that it’s an easy to use customer facing tool, as an internal bug tracking tool it’s bloody useful, externally, not so good but it’s better than nothing.

However removing votes? This appears more and more to be a PR exercise to remove visible interest in long standing bugs or feature requests, none of the arguments in favour of removing voting stand up to much scrutiny, especially in light of Linden Lab representatives advising people that watching an issue will be a measure of interest…. which means people will watch an issue in future instead of voting, which achieves what exactly? Well the watch feature has a defence mechanism, it emails folk everytime there’s an update, even if that update is someone correcting a typo, beyond that, it’s not really that much different to voting and already people are posting threads on forums asking for people to watch an issue (rather than vote).

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