The new viewer is now mandatory, as announced on the official blog.
This comes just two days after the viewer was officially released and one day after Pastrami Linden blogged regarding a flurry of emails about the viewer, half delighted and half enraged.
In terms of customer service skills, this is yet another glaring example of Linden Lab’s shortfall in that department. 24 hours after a blog entry with people arguing, complaining, praising and generally rambling, they decide to make this controversial viewer mandatory.
I’ve actually upgraded my video card, partially due to the new viewer. I needed to upgrade anyway as I wanted to play Neverwinter Nights 2 and my card was slightly under spec, however I’d held off on that. The new viewer finally pushed me over the edge. Continue reading “Viewer 1.19 Now Mandatory, Customer Service A Secondary Concern”