You Say It Best When You Say Nothing At All

I went to Jack Linden’s office hour tonight, alas Jack didn’t. My theory was that a cabal of evil land barons had kidnapped him. They’d stashed him underground on a granite sim and were sending a ransom note along with cuttings of his hair to Robin Linden. The ransom note detailed many demands that needed to be met before Jack would be released, complete with a sound gesture of evil cackling laughter.

However it was nothing so exciting, Jack simply couldn’t make the meeting and was blogging about the delay to the launch of the new land store. Now nobody promised the land store would definitely be working, but now the launch date seems more vague.

However I don’t quite understand why this means people have to order an island at the old price until the land store is ready. The new land store is responsible for cutting costs by $675 an island? Really? What sort of uber technology device are these guys using? I’m hoping people who order at the old price via concierge are going to get a refund, surely they are, right? Continue reading “You Say It Best When You Say Nothing At All”

Do We Expect Too Much From Linden Lab?

I don’t think I’ve ever felt that the relationship between Linden Lab and their customers has been so tense. Of course I’ve only been here for just over a year and the veterans tell me that there were times when matters were much worse. I’ve been here for gambling and banking bans and the VAT debacle and yet, there seems to be a greater strain now than I’ve ever experienced.

However we seem to have hit a series of issues whereby Linden Lab simply aren’t getting their vision for the platform across.

Land pricing – Several estate owners left scratching their heads and wondering what the hell is going on. Goalposts being moved, terms being redefined, business models being reshaped, it adds strain to the relationship between business and customer. When the next price change will arrive, is unknown. Questions aren’t answered, confidence is low. Continue reading “Do We Expect Too Much From Linden Lab?”

I went To See Jack Linden And All I Got Was This Lousy T-Shirt

The much awaited blog from Jack Linden is up and there’s goodish news for those who were of the opinion that at least Dick Turpin wore a mask when considering their recent estate purchases:

“For anyone that has bought a normal island in the seven days prior to Mondays announcement, including any awaiting delivery now (so any orders placed in April PST), you will be offered a choice between:

* Your order cancelled with a complete refund of the amount paid, allowing you to re-order when the price drops if you wish to, or:
* Keep your order and get a free Openspace region with it. The Openspace would have no setup fee and no monthly fees for a period of 6 months after which normal monthly fees will apply. Continue reading “I went To See Jack Linden And All I Got Was This Lousy T-Shirt”

Trademark Issues Lead to Promotion Of Alternatives

JISC is the Joint Information Systems Committee, based in the UK to help the use of ICT in education and research. They fund a series of mailing lists to benefit learning, teaching and research.

I’m on a few of these mailing lists as I work in the education sector, one of the mailing lists I’m on is the Second Life mailing list.

However today the issue that has been raised is regarding renaming the Second Life mailing list due to Linden Lab’s trademark policy. The proposal now is to rename the mailing list to “Virtual Worlds” to avoid any problems with the trademark policy and also to open the mailing list up to the discussion of other virtual worlds. Some people are piping up that this is a good idea with OpenSim based grids popping up and others are saying that they’re not sure what LL’s game is with the trademark policy. Continue reading “Trademark Issues Lead to Promotion Of Alternatives”

Playing With Fire

The latest LL blog announces pricing structure changes to land. Super smashing great hey?

You can now get an island for a bargain USD$1000! Woohoo! Unless of course you’ve just ordered an island and then you have to pay the old price of USD$1675 and watch your investment fall over night.

Then of course there will have been those who ran out and purchased open space sims and now find that the super smashing value they appeared to represent, was not great value at all.

I bought my island last year so it’s not new. However I’ve been paying a shed load in tier, had VAT thrown at me and now I find LL are wiping hundreds of dollars off the value of my investment. This really isn’t encouraging. However it could be worse, I could be a land owner who placed a hell of a lot of faith in LL and has seen thousands wiped off their investment. Continue reading “Playing With Fire”

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