Linden Lab Seek Feedback On New Transaction History Page

The new transaction history page is back, but as an alternative page for the time being. Linden Lab have blogged about this, it’s a brief blog so I’ll copy it:

Last week, we made a new page available as a replacement for the old Transaction History page. Due to your feedback, we rolled back the changes to this page to allow us to gather more feedback, and we are now providing this new page for review, without removing the old Transaction History page.

We have not yet made any changes to the new page, because we would like time to collect your feedback and review it. We have created a wiki page giving background on why changes were made to this page, where the new page is, and how to provide feedback. We will be closing feedback on April 30, 2014, so please take a look before then.

The link in the blog post at this stage for the new transaction history page actually links to the wiki, which then has a link to the new transaction history page. I don’t know if that’s on purpose or not, I suspect not.

The new transaction history page was initially panned by some users, to such an extent that Ebbe Altberg stepped into the thread and LL then rolled the changes back. Now it is back and rather strangely it’s back in its original form, without any changes. This seems rather odd as a starting point.

Feedback is requested via Jira Bug-5664 and here are one of the initial issues included not being able to download transactions in XML or XLS format, the new pages allows you to download a CSV. Now CSV will open in excel but it’s not an XLS file so lacks some functionality.

The thing with issues like the above is that people will have processes and workflows that rely on their previously downloaded format, whereas I think adding CSV is a good idea, I’m not sure why they are taking away the other options.

There have been other issues identified, the lack of sub-totals, the download including all of the last 30 days rather than the selected period, I would imagine these will be addressed.

The advantages of the new page are that more than 500 results can be viewed for a 30 day period and that there’s now a filter option. Whereas these are both useful I can’t help feel that these changes are really not high priority and one has to wonder why these changes are being made now.

A word of warning though, the transaction history page is going to change, so if you have feedback, please provide it. In the Jira CommerceTeam Linden wrote:

Keeping the old page exactly “as-is” is not possible, mostly because we need to support all customers. Please keep the feedback coming!

I’m at a loss to understand why they need to change a page that has been in this format for so long, or more to the point, what they mean by supporting all customers? A little more transparency here may be helpful, is there more to this than meets the eye? Just how was the old page preventing LL from supporting all customers?


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